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Frequently Asked QUestions
Got inquiries? Answers Are Listed Here
Yes. All birds are sourced in full compliance with UAE wildlife and exotic animal regulations. We work only with approved breeders and suppliers, and every bird is eligible for legal ownership within the UAE. If a permit or documentation is required for a certain species, we guide you through that process.
All our birds are hand-raised in controlled environments. This means they are used to human interaction, making them calmer, more social, and easier to train compared to wild-caught birds. We do not support or deal in wild trapping. Our goal is to provide you with a healthy bird that adapts well to home life and builds a bond with its new family.
Yes. Every bird goes through a health check by an avian specialist before being made available for purchase. When you receive your bird, it comes with a health status report that confirms its condition, diet routine, and care history. This gives you confidence that the bird has been well cared for before arrival.
We provide secure delivery to Dubai, Sharjah, Abu Dhabi, Ajman, Al Ain, and other major cities. Birds are transported using safe, ventilated carriers to avoid stress during travel. Our delivery team follows handling protocols to ensure your bird arrives in a calm and healthy state.
Yes. You are welcome to visit our facility in Warsan, Dubai by appointment. During your visit, our team will show you available birds, discuss personality differences between species, and help you understand which bird fits your lifestyle. This ensures you make an informed decision.
Yes. If you are traveling or need temporary care for your bird, our boarding facility is available. During their stay, birds are fed on schedule, cages are cleaned daily, and interaction is provided to avoid stress or boredom. Your bird stays in a safe, watched environment until you return.
For the safety and health of all birds, returns are not accepted once a bird leaves our facility. This is to avoid stress and cross-contamination. To help you make the right choice, we guide you before purchase and encourage visits or video previews of available birds.
Yes. We offer grooming services including nail trimming, wing clipping (only if requested), and general hygiene checks. Grooming is done gently by trained handlers who understand bird body language, ensuring a stress-free process.
Before your bird arrives, prepare a proper cage with clean perches, fresh water, and a quiet spot in your home where the bird can adjust without disturbance. Birds need a settling period, so keeping the environment calm helps them adapt faster and reduces anxiety.
Yes. Support doesn’t end after purchase. You can message us anytime for advice on feeding, training, taming, or general bird care. Our team responds through WhatsApp or call to guide you step-by-step, especially in the first few weeks of adjustment.
We offer cages, toys, perches, feeding bowls, carriers, and enrichment products designed specifically for parrots and exotic birds. Each accessory is chosen to support mental stimulation, beak activity, and safe living conditions for your bird.
Yes. You can buy seed mixes, pellets, supplements, and treats tailored to each bird species. We guide you on proper feeding routines and help you choose the right mix based on your bird’s age and breed.
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