1. General Information

DubaiBirds.ae operates as an online platform selling exotic birds, cages, accessories, and bird care services within the United Arab Emirates. By using this website, you agree to follow the terms listed on this page.

2. Eligibility to Purchase

By placing an order, you confirm that:

• You are legally allowed to own the bird species under UAE law.

• You are at least 18 years old or have the consent of a legal guardian.

• You understand the care requirements of the species you are purchasing.

3. Bird Health and Certification

All birds are inspected by an avian specialist before sale. Health certificates or documentation are provided where applicable. After delivery, care responsibility transfers to the buyer.

4. Orders and Payments

• Orders must be paid in full before delivery or collection unless otherwise agreed.

• Payment methods accepted: Bank transfer, cash on delivery where available, or approved digital payment channels.

• Prices listed on the website are in AED and include VAT where applicable.

5. Delivery and Collection

We deliver birds and accessories across the UAE. Delivery schedules depend on location and bird readiness. Buyers are responsible for receiving the delivery at the agreed time.

6. No Return Policy on Live Birds

For health and safety reasons, birds cannot be returned or exchanged after they leave our facility. Accessories and non-living items may be eligible for return only if unused and undamaged.

7. Service Booking Conditions

Services like bird boarding or grooming must be booked in advance. Fees must be paid before service begins. Missed or cancelled bookings may be charged.

8. Care Responsibility

Once a bird is delivered or collected, the buyer is responsible for providing proper care, including diet, environment, and regular health checks.

9. Website Use

You agree not to misuse the website, copy content, or attempt unauthorized access. All website content is the property of DubaiBirds.ae.

10. Modifications

DubaiBirds.ae reserves the right to update pricing, policies, or terms at any time. Customers are encouraged to review this page regularly.